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TikTok – The Future of Social Commerce

RedGorillas - TikTok Social Commerce
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TikTok and TikTok Shopping


TikTok started off as a unique platform where users showcased their dancing and dubbing talents. But now it has transformed into a powerful platform that can influence sales. TikTok can drive shopping trends and inspire sales through influencers.

In August 2021, TikTok introduced the TikTok Shopping feature to promote products and streamline in-app selling by e-commerce businesses.

According to TikTok, it is a “suite of solutions, features, and tools that give businesses the opportunity to tap into the power of commerce on TikTok.”


Current Stats – As of April 2022


- Over 1 billion monthly active users on TikTok

  • - 9B on Facebook, 2.2B on YouTube, 1.4B on Instagram, 500M on Snapchat, 480M on Pinterest, 397M on Twitter
  • - Users spend an average of 52 minutes per day on TikTok

- TikTok is 7x more likely to be used as a product discovery tool

- TikTok users are 5x more likely to immediately buy what they discovered

- 92% of users take action (like, share, follow the brand, or research or buy a product) after watching a TikTok

- Consumer spending on TikTok increased by 77%, from $1.3 billion in 2020 to $2.3 billion in 2021

- #TikTokMadeMeBuyIt has been used 15.6 billion times till date


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TikTok’s Partnership with Shopify


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TikTok announced a partnership with Shopify, the leading e-commerce platform in late October 2021. Shopify sales on its social commerce channels, including TikTok, Facebook, Instagram, Snapchat and Pinterest, grew 76 percent from February 2020 to February 2021.

According to Satish Kanwar, VP of Product at Shopify, “TikTok is one of the world’s fastest-growing entertainment platforms with over 100 million highly engaged users in the U.S. alone.”

- Shopify merchants can connect their TikTok accounts

- Get access to new audiences


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- Promote their products with content giving users the authentic TikTok experience

- Sell products on TikTok via in-feed shoppable video ads

- Manage content and track analytics through the Shopify dashboard


TikTok’s Impact on Consumers’ Purchase Journey – It’s an Infinite Loop!


- TikTok's infinite loop empowers brands and consumers together

- TikTok's infinite loop brings commerce that entertains

- And is fueled by community's desire to constantly learn and discover something new

- The infinite loop accelerates through the community's willingness to buy something immediately after discovery


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How Brands Are Using Top Influencers on TikTok


- Hugo Boss x Khaby Lame (top TikTok influencer, 145 million followers)

  • For brand promotion and codesigning a capsule collection with Hugo Boss.
  • Hugo Boss achieved a total of 4 billion impressions in 4 days for the BOSS X Russell Athletic capsule collection.
  • #BeYourOwnBOSS has almost 1 billion views!




- Hollister x Charli D’ Amelio (143 million followers)

  • Launched a trend-forward apparel brand, Social Tourist, in partnership with Hollister.
  • Social Tourist was a major contributor to Hollister’s 10% sales increase through September 2021.
  • #MoreHappyDenimDance has 5.9 billion views!


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Charli D’ Amelio


What To Expect in Future? – How TikTok will Impact Social Commerce


  • Brands will be able to get access to younger demographics – more than 60% of TikTok users are Gen-Z
  • Brands will need to tailor their content to match the TikTok aesthetics and style – dynamic, high-energy, and engaging
  • Short form video ads will help in driving sales – brands will have to create content that captures users’ attention in just few seconds
  • With more than 1 billion monthly active users, TikTok will account for a big chunk of social commerce sales
  • If TikTok API is as good as it sounds, TikTok will become a 360-degree commerce solution for brands, especially Creator Marketplace


Conclusion – Will TikTok Make You Buy It?


According to the New York Times, “It’s a platform that never pretended to be anything but a machine for producing and monetizing virality, and it has never been shy about telling us what it wants us to do next. What do we stand to lose, anyway, if it becomes a mall? The best of the rest of TikTok feels fleeting even as we enjoy it — that was always part of the fun.”

Ultimately, it’s certainly going to be a platform that transforms the end-to-end shopping experience by making it more entertaining and organic!







Credit: Anyaa Mittal


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